Standard operating environment

A Standard Operating Environment (SOE) is a a common look and feel across your desktop computer and laptop operating systems and applications. It defines a standard configuration for all hardware, software and business critical applications, and is designed uniquely for organisations and the way their people work.

By making systems identical, it streamlines IT support issues, simplifies usability and minimises training, thereby resulting in dramatic cost savings and more up-time for your business. SOE's can incorporate your existing hardware and software to reduce costs, or take in the opportunity to introduce new technologies.

Your Standard Operating Environment (SOE) will allow tracking of assets and better management of your IT costs. SOE implementation paves the way for leasing IT equipment and managing infrastructure in a cost effective manner. It also ensures that your company is running at peak performance and obtaining the best value from your existing investment.

How does an SOE work?

CA Mangement Services works with you to identify the requirements of your business. This is achieved in two key ways:

• Standardisation of your desktop environment: this will reduce complexity, resulting in fewer problems and lower support costs. We work with you to determine what your company IT standards and policies should be, then ensure these are successfully implemented and managed.

• Centralised and automated distribution: automating the distribution of software, upgrades and fixes means that applications can be rolled out to large numbers or remotely based users in a number of hours. With centralised management, computers and users can be added, moved and removed from your environment quickly and easily.

The goal is to reduce Total Cost of Ownership (TCO) to your business and improve user functionality and productivity for your staff.